388sportTerms of Use

We at 388sport set out our terms of use to ensure a safe, fair, and transparent platform for all users. When you create an account with us, you agree to these terms. They cover account eligibility, deposits and withdrawals, bonus conditions, dispute resolution, and jurisdiction restrictions. These terms apply to all 388sport users accessing our live-dealer tables, sportsbook, and slot games via the mobile app or web interface.

Our 388sport platform operates under jurisdiction-restricted access. We do not offer services in regions where online wagering is prohibited by law. Users are responsible for verifying that their access to 388sport complies with their local jurisdiction's regulations. By using our platform, you confirm that you access 388sport from a location where such services are lawful and that you meet all eligibility requirements.

These terms are designed to be clear and fair. We update them occasionally to reflect changes in regulation, technology, or operational practice. We notify users of material changes at least 30 days in advance. Continued use of 388sport after an update constitutes acceptance of the revised terms. If you do not agree with our terms, you may close your account and stop using the platform at any time.

Account Eligibility and Responsibilities

To open an 388sport account, you must be of legal age in your jurisdiction (typically 18 or older). You are responsible for providing accurate personal information — your legal name, date of birth, home address, and email address. We use this information to verify your identity and comply with anti-money-laundering regulations that apply to all financial platforms handling real-money deposits.

Your 388sport account is personal and non-transferable. You may not share login credentials, sell your account, or allow others to use it on your behalf. You are liable for all activity on your account, including deposits, bets, and withdrawals. If you suspect unauthorized access, change your password immediately and contact our support team in English.

We enforce strict rules against account fraud, collusion, and abuse. If we detect suspicious activity — such as multiple accounts registered to the same person, coordinated betting patterns, or use of automated tools — we reserve the right to suspend or close your account without refunding any balance. Prohibited activity includes using bots, scripting tools, or exploiting platform vulnerabilities. Users across Jakarta, Surabaya, Bandung, Medan, and Semarang are subject to the same rules.

Deposits, Withdrawals, and Payment Terms

We at 388sport accept ten payment methods: DANA, e-wallet, mobile banking, local payment, and online payment for mobile wallets; e-wallet for bank-agnostic QR transfers; and direct bank accounts with mobile banking, local payment, online payment, or e-wallet. Deposits are funded from accounts you register and verify as the account holder. We do not accept deposits from third-party accounts, and any such transactions will be voided and funds returned after verification.

Deposits typically credit your 388sport wallet within minutes, depending on your bank or e-wallet provider's settlement schedule. Withdrawal requests are processed according to standard banking hours and your registered payment method's processing time. We do not guarantee "instant" or same-minute payouts — final withdrawal timing is controlled by your bank or e-wallet provider, not by 388sport. Withdrawal requests must match your registered payment method; transfers to unverified accounts are not permitted.

We reserve the right to request additional verification before processing large withdrawals or if we detect unusual account activity. This protects both you and our platform from fraud. Verification typically takes a few hours on business days. Fees charged by your bank or payment provider are your responsibility; we do not reimburse these costs.

Bonus Terms and Promotional Conditions

We at 388sport may offer bonus promotions to new and existing users. Any bonus offer includes specific terms — such as minimum deposit amounts, wagering requirements, game restrictions, or expiry dates. We clearly communicate these terms when you claim a bonus. Bonuses are not cash; they are credited funds usable only within the stated conditions. Unused bonuses expire after the specified period and are forfeited.

Wagering requirements define how much you must bet using a bonus before you can withdraw it. For example, a bonus with a 5x wagering requirement must be bet five times before it converts to withdrawable funds. Some games (live-dealer blackjack, roulette) may contribute differently to wagering requirements than others (slot games like Aviator, Sweet Bonanza). We outline these details in the bonus terms.

We reserve the right to cancel bonuses or restrict accounts if we detect abuse — such as bonus hunting across multiple accounts or exploiting loopholes. If your account shows signs of abuse, we may forfeit any bonus balance without refunding the original deposit.

Betting Settlement and Game Rules

We settle bets on sportsbook outcomes (Liga 1, Piala Indonesia, Piala AFF, Champions League) based on official league or tournament records. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) are settled according to standard casino rules and our game terms. Slots and esports markets (Mobile Legends, Free Fire, PUBG Mobile) settle according to the game provider's official results.

If a match is postponed, abandoned, or officially voided, all related bets are refunded at full odds. Disputes about settlement are resolved by reference to official sources — if 388sport and the bettor disagree on an outcome, the official league or game provider record prevails. We do not reverse settlements based on post-match controversy, VAR decisions, or subjective interpretations.

Odds and rules may change without notice. We update game terms as needed to comply with regulation or improve fairness. Material changes are announced via email or in-app notification.

Dispute Resolution and Complaints

If you have a complaint about 388sport, contact our support team with details of your issue. We respond in English during standard business hours. Disputes are resolved through good-faith discussion first. If informal resolution fails, we offer a formal dispute process outlined in our full terms document.

We keep records of all bets, deposits, and withdrawals on your 388sport account. You can access this history anytime from your account dashboard. If you believe a transaction was made in error or without authorization, report it within 30 days for investigation.

Jurisdiction, Liability, and Data Protection

Our 388sport services are available only where local law permits. We do not offer services in jurisdictions where online wagering is prohibited. Users are responsible for verifying compliance with their own jurisdiction's laws — we do not provide legal advice.

We protect your personal data according to our privacy policy. We do not sell data to third parties. Personal information is shared only with payment processors, banks, and regulators as required by law. You can request a copy of your data or request deletion by contacting support.

To the fullest extent permitted by law, we limit our liability for losses arising from platform use. We are not responsible for indirect damages, lost profits, or consequential losses. Our maximum liability is limited to the amount you have deposited into your 388sport account.

Account Age Requirement

You must be of legal age in your jurisdiction to open an 388sport account and use our services.

Bonus Expiry

Unclaimed bonuses expire after the specified period and are forfeited — we do not extend expiry dates.

Settlement Finality

Once a bet or game is settled, the outcome is final unless clear evidence of system error emerges.

Jurisdiction Availability

388sport services are available only where local law permits; users are responsible for verifying compliance.

Changes to These Terms

We at 388sport may update these terms at any time. Material changes are communicated at least 30 days in advance via email or in-app notification. Your continued use of 388sport after the update date indicates acceptance of the revised terms. If you disagree with changes, you may close your account and stop using the platform.

These terms apply to all 388sport users worldwide, regardless of location. By opening an account and using 388sport, you accept these terms in full. If any provision is found invalid by a court, the remaining terms remain in effect. We are the sole provider of these services — no third party has authority to modify or waive these terms on our behalf.

For questions about these terms or our policies, contact our English-language support team through the in-app help menu or registered email. We are here to clarify any point and ensure you understand your rights and responsibilities on 388sport.